Resume

Stephen Klenert

CMSP

Sr Director of Fiber & Connectivity Construction | Fiber Design | Dark Fiber Procurement | Meet Me Room Design & Operations

Summary

Results-driven professional with over 20 years of experience in fiber infrastructure management and data center operations, expert in carrier negotiations and multi-jurisdiction program delivery. Key achievements include optimizing network scalability by 35%, generating an additional $5M in revenue through strategic dark fiber leasing, and successfully overseeing the construction of 50 multi-jurisdictional network infrastructure projects totaling 10,000 km of fiber optic cable. Extensive experience in fiber design, procurement, and connectivity with a hands-on work style that drives projects to completion on-time and on-budget.

Key Achievements

Global IXP Certification Success

Achieved 100% global certification for IXPs, enhancing data center connectivity and operational standards.

Network Project Satisfaction Boost

Managed 50 optical network projects, elevating customer satisfaction to 95% through effective multi-jurisdiction management.

Enhanced M&A Operational Efficiency

Oversaw 80 M&A agreements, improving operational efficiency across 15,000 km of fiber for multi-jurisdiction markets.

Experience

SVP, Optical Network Operations

02/2025 - Present

365 Data Centers

New York, NY

Responsible for Pre-Sales through Support of all Dark Fiber, Metro Cross Connects, Wavelength and Network Backbone operations.

  • -Design, Build and Maintain complex critical infrastructure for SMB - Fortune 50 clients globally
  • -Accelerated network scalability by 35% resulting in $5M additional revenue through strategic dark fiber leasing
  • -Increased venture capital portfolio value by 20%, resulting in a $10M EBITA increase through targeted investments in the latest Optical Transport technologies
  • -Oversaw construction of 50 network infrastructure projects with a combined length of 10,000 km of fiber optic cable
  • -Reduced operational costs by 25% by optimizing network infrastructure design
  • -Elevated service delivery standards to a 95% satisfaction rate by implementing advanced AI-driven troubleshooting systems
  • -Maintain CAPEX/OPEX construction budgets for all 20 Data Centers Entrance Facilities

Member, IX Committee

04/2025 - Present

OIX Association

New York City Metropolitan Area

OIX promotes uniform specifications for data transfer and physical connectivity creating resiliency to improve reliability.

  • -Promoted and advised new global nonprofit IXPs to help them achieve a best-in-class and first ever global certification for Internet Exchange Points
  • -OIX-1 Certification sets a minimum level of service and engineering developed by world-class IXP managers, engineers and their customers

SVP, Network Products

03/2023 - 02/2025

365 Data Centers

Weehawken, NJ

Design, Build and Maintain complex critical infrastructure for SMB - Fortune 50 clients globally.

  • -Managed Private Optical Network construction and maintenance
  • -Directed Fiber Construction, Splicing and Management
  • -Directed Global MPLS / IP Transit - AS19151 / AS29838 | Global Aggregate of 500+ Gbps
  • -Designed, Sourced and Assisted with high-count tie Cable Installation, Splicing & Testing for AI/HPC customers
  • -Served as Fiber Subject Matter Expert to Sales Engineering for over $200M of transactions

SVP, Customer Solutions & Implementation

11/2020 - 03/2023

365 Data Centers

Weehawken, NJ

Design, Build and Maintain complex critical infrastructure for SMB - Fortune 50 clients globally.

  • -Accelerated Metro Fiber Networks - 10 Gbps - 1.6 Tbps
  • -Provided Core and Edge Colocation Services across 65 locations globally
  • -Lead Pre-Sales to Installation for multi-site ATT C-RAN Infrastructure projects
  • -Led the teams managing Global MPLS / IP Transit with 500+ Gbps aggregate

Co-Founder / Chief Strategy Officer

01/2011 - 11/2020

Atlantic Metro Communications

Greater New York City Area

Acquired by 365 Data Centers in 2020.

  • -Aligned company vision and mission with market demands and technological advancements
  • -Expanded into new markets and secured global opportunities through strategic initiatives
  • -Enhanced infrastructure and services by driving adoption of innovative technologies and launching IaaS products
  • -Improved operational efficiency and reduced COGS, achieving sustainable EBITDA growth
  • -Facilitated seamless integration post-acquisitions to expand capabilities and market share
  • -Positioned company as an IaaS thought leader through unique value propositions

TAC Member / Community Advocate & Advisor

01/2023 - Present

TeKnowledge World Wide

United States

Bringing like-minded Technology businesses and individuals together to share knowledge and make impactful changes in the community.

  • -Increased community business revenue by 20% through strategic leadership initiatives
  • -All time is donated free of charge to community members
  • -Advised and executed plans on the TEKFEST and TEKSGIVING committees

Angel Investor / Private Investor / Advisory

01/2016 - Present

AngelList

New York City Metropolitan Area

Directed investments in high-potential startups from SEED to Series A.

  • -Provided strategic advisory to portfolio companies, guiding them towards successful exits
  • -Collaborated with top Syndicates on AngelList to identify and invest in Unicorn opportunities

Skills

Network Design & Construction

  • Dark Fiber Network Procurement
  • Fiber Splicing & Testing
  • Entrance Facility Design
  • Emergency Restoration
  • CAPEX/OPEX Budgeting

AI & Infrastructure

  • AI Interconnection
  • HPC Infrastructure
  • Liquid Cooling
  • SDWAN / WAN
  • Hybrid Cloud

Business & Strategy

  • Venture Capital
  • Angel Investing
  • Contract Negotiation
  • Strategic Sourcing
  • M&A Integration

Certifications

OSHA 40 - OSHA Safety Training Institute

EXFO Certified Contractor - EXFO

Construction Site Safety Technician CSST - NYC Department of Buildings

Vertical Cable 2025 Technician of the Year - Vertical Cable

Education

Computer Science & Marketing

Rider University

2003 - 2004

High School Diploma

Princeton Public Schools

1999 - 2002

Industry Expertise

Cross Functional Team CollaborationData Centers / Hyperscale / Wholesale / EdgeFiber Optic NetworksProject Management / Program ManagementStrategic Sourcing and NegotiationsComplex Project Execution